Talk to the PostFlow team

Need help with the social media API, publishing, OAuth, billing, or a platform integration? Email us at contacto@wentix.ai or send your inquiry below.

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Fastest option

Average response time under 15 minutes for Pro & Business teams.

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Direct Engineering Email

contacto@wentix.ai

Good context speeds up support

Share organization ID, team ID, post ID, platform, endpoint, response status, and returned error code when available.

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API and integration support

Get dedicated help with OAuth flows, publishing errors, scheduling, analytics, webhooks, and social platform rate limits.

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Account and billing

Ask about subscriptions, invoices, plan limits, usage overages, organizations, teams, or enterprise workspace access.

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Privacy and legal

Request legal contact, privacy support, data deletion requests, or our standard Data Processing Agreement (DPA).

Send us a direct message

Fill out the details below and our team will get back to you promptly.

What to include for fast resolution

The more context you send, the faster our engineering team can diagnose and resolve the issue.

For API issues

Include the endpoint, platform, request timestamp, HTTP response status, post ID, and error payload.

For account questions

Include your workspace email, organization ID, and connected channel names.

For publishing errors

Include the post ID, platform target (e.g. TikTok, Instagram), media format, and scheduled time.

For custom plans

Estimated monthly posts, required social platforms, custom dedicated IP needs, and SLA expectations.